Revealing the 2027 finalists!


We are delighted to reveal the finalists for the 2027 British Credit Awards! Congratulations to everyone who made the list. We look forward to celebrating with you on Thursday 4th February - Book your table here.


Credit Professional of the Year

  • Danielle Duke MCICM, Utilita Energy
  • Jason Pratt FCICM, Revvity
  • Joshua Mayhew FCICM, Global Credit Recoveries 
  • Sandrine Wakefield FCICM, Premier Paper Group
  • Stacey Brown FCICM, Skyscanner
  • Tina Daulton FCICM, Biffa Waste Services 
  • Tracy Richards MCICM(Grad), Zurich Insurance Company 

Credit Team of the Year Award
Sponsored by:  


  • Glenn Ruane FCICM (London School of Economics)
  • Novuna Business Cash Flow's Credit Control Team
  • United Utilities Water
  • VodafoneThree Collections Team
  • Winterhalter Ltd
  • Workwell Outsourcing Credit Control Team
  • Xoserve Limited - Credit Risk & Neutrality Team


Customer Experience Award
Sponsored by:

  • ARC (Europe) Limited
  • Credit Assist Limited
  • IRIS Software Group Credit and Collections Team
  • Leanne Huynh and Sébastien Morossi
  • TCN
  • Top Service Ltd
  • Zurich UK Credit and Collections Team

Debt Collection Team of the Year

  • Abacus Collection Ltd
  • Acclaim Credit Management & Recovery
  • ACS - Advanced Collection Systems
  • Actions Now Ltd
  • E.on Next Residential Credit Team
  • PPL PRS Ltd
  • Top Service Ltd


Enforcement Team of year Award


Sponsored by: 


  • Court Enforcement Services Ltd
  • High Court Enforcement Group
  • Just
  • SEFE Energy


Excellence in Supporting Vulnerable Customers

  • Bill Gosling Outsourcing
  • BW Legal
  • Court Enforcement Services Ltd
  • EP Financial Solutions 3rd Party Consumer Team
  • Imperial College London
  • United Utilities Water
  • Welfare Together


Global Credit Operations

  • Cummins
  • The Beans Group Ltd
  • Wesco Anixter - EMEA Financial Services Credit & Collections


Learner Achievement Award

  • Alison Blower, Top Service Ltd
  • Eilish Conboy, Trojan IT Business Solutions
  • Jessica Platts ACICM(Dip), Saint-Gobain
  • Karina Byfield, Premier Paper Group
  • Laura Humphries MCICM, Top Service Ltd
  • Rachel Symmonds, Top Service Ltd


Legal Services Provider of the Year

  • Acclaim Credit Management & Recovery
  • Harwood & Co
  • Nexa Law Limited
  • Shakespeare Martineau
  • Spencer West LLP
  • Wilkin Chapman Rollits
  • Zakia Khalid Freelance Solicitor


Lifetime Achievement Award

  • Dr Ashley Smith FCICM
  • Charles Mayhew FCICM
  • Chris Sanders FCICM
  • Glen Bullivant FCICM
  • Jon Swan FCICM
  • Professor Nicholas Wilson FCICM


Rising Star Award

  • Alex Julian, MIL Collections
  • Amy da Costa, Skyscanner
  • Kane Horrocks, SEFE Energy
  • Madison Perriton, Hays Specialist Recruitment
  • Max Wilkinson, Wesco Anixter UK Ltd
  • Paige Martin, PERI Ltd
  • Samira Husein, Atradius Collections


Risk Management Team of the Year Award

  • Skyscanner
  • The O2C Laboratory Ltd
  • Top Service Ltd


Supplier of the Year Award

  • Bill Gosling Outsourcing - In Partnership with NatWest Boxed
  • CHASER 
  • CoCredo
  • Company Watch
  • Locta Ltd
  • Paraglide
  • Top Service Ltd


Supporting the Community Award

  • Biffa Waste Services - Shared Services
  • Danielle Davis FCICM
  • Global Credit Recoveries Ltd
  • Iris Software Credit & Collections Team
  • Talk Debt - The Digital DRA
  • The Three Cs Anita Pickersgill
  • Zurich Insurance Company Ltd


Team Player of the Year Award
Sponsored by: 


  • Chloe Marchant-Brown, Court Enforcement Services
  • Danielle Carter, Zurich Insurance Company Ltd
  • Emma Jermin, Biffa Waste Services Limited
  • Emma Reynolds MCICM, TCN
  • Erin Cooney, Biffa Waste Services LTD
  • Rose Tomlinson, Novuna Business Cash Flow
  • Tim Worwood, Premier Paper Group


Technology Innovation Award

  • ARC (Europe) Limited
  • Bill Gosling Outsourcing - NEQQO (In Partnership with NatWest Group)
  • CHASER
  • Plata
  • Skyscanner
  • Taurus Collections (UK) Ltd
  • TCN


Transformation Project Award

  • Devoteam & My DSO Manager
  • Lawton Hathaway
  • Revvity
  • Skyscanner
  • Streets Chartered Accountants
  • The Digital DRA & SO Energy
  • Zurich Insurance Company Ltd